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Wicker Park Group
Other Professional
Client Loyalty Demystified

Nat Slavin is a founder and partner in Wicker Park Group. He regularly advises law firms on client service strategies and has conducted client feedback interviews with hundreds of clients on behalf of law firms. He also leads law firm client teams, trains lawyers on all aspects of building client loyalty and advises individual lawyers on leadership and client development.

He has authored more than 100 articles on legal department management and frequently speaks on that topic as well as client service, client loyalty and trends in the legal industry.

Nat is a fellow in the College of Law Practice Management and a Legal Marketing Association Hall of Fame Inductee. He served as President, International Board of Directors, Legal Marketing Association (2007) and Board Member, International Board of Directors, Legal Marketing Association (2003-2007) and was the 2017 President of the West Region. He has served on the Board of Directors for Across the Table, Open Books, Poder Learning Center and Shift Worldwide.

He served as Publisher of InsideCounsel (Corporate Legal Times), a management monthly for corporate legal executives, and held various editorial and management positions at InsideCounsel as well as a series of specialty publications (1992-2006). In 2005, he led the sale of the company to a private equity-sponsored publishing company in New York.

United States
Newport Beach
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